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Knowledgebase : Knowledgebase - FAQ > Insurance, Custom Procedures
We have a special Risk Free Shipping service under Terms & Agreement, Paragraph 8 [1] Please check it for more details. Links: ------ [1] https://www.usa2georgia.com/shipping/agreement_en.html
If you’ve checked the status of the parcel’s tracking code, and it’s still not delivered or is on its way, first, contact the sender and try to get additional details, for example the exact date of shipping.  There are very rare situations when packages c...
Our company specializes in providing air and ocean freight transportation services to emerging free market economies around the world. USA2GEORGIA provides logistics service, expedited transportation via all major air carriers, in-bound movement of carg...
First, check the order you’ve received from the shop, and compare what you bought and what has been actually sent. Some items may be backordered. In this case, “Backorder”, “B” or some other symbol should appear. Also check the amount of money that was tr...
Private parcels cannot be declared. If you are not able to provide the purchase order, the parcel will be evaluated by customs according to the market prices. If the prices of the items exceed 300GEL you will need to make custom clearance.
Our customers are now eligible to use simplified customs procedures at our office, which definitely makes custom clearance far more comfortable than it used to be. This means that those parcels that are subject to custom duties, (that is, their initial ...