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Knowledgebase : Knowledgebase - FAQ > General Questions
I’ve received a transportation invoice on my account, but the weight of the parcel is shown a bit more than it is indicated on the postal company’s web-site. What should I do in this case? Have I done something wrong? As a matter of fact, UPS and other ...
After registration on our web-site, you will be given a USA postal address. During the purchasing process from online stores, this address should always be indicated in the shipping information. For example: FULL NAME: Name Surname ADDRESS 1: 8 McCullou...
We’re pleased to inform you that as of October 11th 2010, there are daily flights from USA; that is 5 flights per week! Packages that would be delivered to your USA postal address on Monday will be sent on Tuesday. Packages delivered on Tuesday will be se...
Unfortunately, there were cases when our customers refused to pay the cost of transportation for such parcels, and our company experienced the loss. Because of this, we don't allow to ship letters, magazines and documents.
USA2GEORGIA Shipping cost is $8 per 1 kg gross weight. Packages weighting 20kg or more by Dim weight are calculated by Dim and Gross weights, whichever is greater. DIMENSIONAL WEIGHT FORMULA IS THE FOLLOWING: DIM WEIGHT (KG) = LENGTH (CM) X WIDTH (CM)...
We want to explain more precisely the concept of repackaging. In customer's USA2GEORGIA account, there are two repackaging options. The first option implies standard repackaging and the second option stands for shoe repackaging (put into bag service) ...
You can register at USA2GEORGIA.com with your government issued ID number. It is absolutely not necessary to be the citizen of Georgia in order to use our freight forwarding service from US. We have customers and frequent travelers to Georgia from countr...
If you prefer to automatically use Will Call service at branch locations, please change the branch settings under your Account Profile -> Parameters. If you will decide not to use the branch location at any time later, you can disable or enable it per s...
* USA2GEORGIA Self Service machine is an electronic device, that permits customers to receive the parcel by using 10 digit Terminal Code; * 10 digit Terminal Code is sent by Short Message or E-mail to customers only; * Customer is responsibly to kee...