Knowledgebase: Various questions
If I’m not at home, how will the courier leave the parcel?
Posted by U2G-SH on 09 January 2011 06:53 AM
When a courier arrives at your address, he will call you on a cell phone at the number you indicated in your account, in the parameters section. If upon delivery of the parcel, you are not available, the courier will bring the parcel back to our office, and you will be required to pick it up.

Please take into consideration that according to our rules, you must present an identity card, passport, or new driving license in order to receive the parcel from the courier.

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